Welcome to the USANA Asia Pacific Convention 2020
The 2020 USANA Asia Pacific Convention will give you the chance to transform your life and your business with amazing announcements, once-in-a-lifetime trainings, and networking opportunities with USANA management and other leaders. It’s an event you won’t want to miss.
If you have attended the Convention before, you understand just how vital it is to your business; but if this is your first time, you are about to find out.

Date: May 7-9, 2020
Venue: KINTEX (Korea International Exhibition & Convention Center), Korea
ENGLISH
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中文（简体）
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中文（繁体）
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한국어
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คนไทย
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BAHASA INDONESIA
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日本語

 Ticket Sales

Thanks to your overwhelming interest, USANA Asia Pacific Convention 2020 tickets are completely Sold-Out!
​There will be no additional tickets nor wait-list available.

Name Assignment

All ticket name assignments can be completed for free online before April 3, 2020. Each ticket assigned through call-ins to customer service will incur a fee of KR 20,000 per assignment.

All name assignments must be completed by April 3, 2020, with a personal email address provided. Each attendee is required to provide a personal email address to receive an individual registration barcode. Any duplicate email address will be removed, which may result in delayed registration onsite. No further name assignments will be allowed from April 3 onwards, and there will not be name assignments made onsite during Convention.

Please contact your market’s Customer Service to assign a ticket to a guest (no additional charges).
A ticket assigned to a guest cannot be reassigned to a Distributor onsite.

Recognition

We’ll be recognising Distributors in Singapore, Australia, Hong Kong, Indonesia, Japan, Korea, Malaysia, New Zealand, the Philippines, Taiwan, and Thailand. Distributors who are not from these regions but who meet the requirements for recognition will not receive recognition at the Asia Pacific Convention.
 The qualification period for these major awards is from December 29, 2018 to December 27, 2019 (MST).

Top 25 Rising Stars
Top 25 PaceSetter Creators
Top 25 Preferred Customer Enrollers
Top 25 Distributor Enrollers
Top 25 Growth
Top 25  Income Earners

The qualification period for new Executive ranks is from March 24, 2019 to April 4, 2020 (MST). If you’re looking forward to being recognised on the Grand Stage or gaining exclusive access to the Executive Lounge, do set your goals with our recognition cut-off dates in mind.

Cancellation and Refunds

Please note: Refunds will not be provided for Convention Special 5 Pack ticket purchases.

FAQ

What is the location of the Asia Pacific Convention 2020?
Asia Pacific Convention will be held at KINTEX (Korea International Exhibition & Convention Center.)
How do I get to Korea International Exhibition & Convention Center (KINTEX)?
MRT
Take the Subway to Daewha Subway Station. From Exit No. 2: Walk for 15 minutes to get to KINTEX Street. Alternatively, from Subway Exit No. 5: Take bus number 039 or 082 or 9700 or 8190 or 8407.
Other ways to get to KINTEX can be found here:
http://www.kintex.com/client/_eng/c071101/c071101_00.jsp ​
What translation services will be available?
Asia Pacific Convention will have simultaneous translations in Mandarin, Korean, Thai, and Bahasa Indonesia at all general sessions and the award show. See the event schedule for further details on what sessions will be translated.
Who do I contact if my FM receiver doesn’t work?
Go to the information counter for assistance.
What amenities are available in the Executive Lounge?
The Executive Lounge is reserved for all Executive Gold Directors and above, including any Foundation Executive Diamonds and Million Dollar Club members. Qualifying members can shop at their own comfort and collect their products at the VIP store. There will be light refreshments plus access to computers. If you’re not sure if you qualify for Executive benefits, contact your local field development team.
Can I visit the USANA Korea office?
The USANA Korea office will be closed May 7 through 9, 2020. All Distributors and Preferred Customers are welcome to purchase products from the Convention Store instead.
Can I transfer my ticket onsite?
All name assignments must be completed by April 3, 2020. No further name assignments will be allowed after April 4, 2020. There will not be any name assignments or reassigning of names onsite during the Convention.
How do I turn on the push notifications on the Event app?
Android
Go to your phone’s settings, “Application Manager,” and select the “USANA Events” app. Make sure the checkbox for “Show Notifications” is on.

​iPhone
Go to your phone’s settings and select “USANA Events”. Make sure the “Allow Notifications” button is switched on.
Who can expect to be honoured at the awards ceremony?
| ​WALL OF FAME
New Gold Directors
New Ruby Directors
New Emerald Directors
​New Diamond Directors
​New Star Diamond Directors​
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New Executive Gold Directors
​​New Executive Ruby Directors
​New Executive Emerald Directors
​New Executive Diamond Directors
​​​New Executive Star Diamond Directors
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TOP 25 AP Growth​
TOP AP Income Earners
| ASIA PACIFIC AWARD CEREMONY (On-Stage Recognition)
New Diamond Directors
New Star Diamond Directors
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New Executive Gold Directors
​​New Executive Ruby Directors
​New Executive Emerald Directors
​New Executive Diamond Directors
​​​New Executive Star Diamond Directors

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TOP 25 Rising Stars​
TOP 25 PC Enrollers
TOP 25 Associates Enrollers
TOP 25 Pacesetter Creators​
TOP 25 Growth
​​TOP 25 Income Earners
| Off-stage Recognition
New Gold Directors
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New Ruby Directors
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New Emerald Directors
| ​RED CARPET EVENT (VIP Grand Parade on Stage)
All attending Diamonds and Stars from all over the world 
| ​​SHARE THE VISION RECEPTION
Top 10 Income Earners per Country
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Top 10 Growth per country ​
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Country Vision Award Winners ​
The Recognition Cut off Dates for APC 2020:
Major Convention Awards — December 29, 2018 to December 27, 2019
Rank Advancement and Executive Ranks — March 24, 2019 to April 4, 2020

Terms & Conditions

  1. All USANA Asia Pacific Convention 2020 tickets can be purchased on The Hub via a third party website (Aventri). Tickets may not be purchased over the counter or on the phone.
  2. Tickets via this third party website will be sold on a first come, first served basis to all markets worldwide while supply lasts.
  3. All transactions are in Korea Won and are subject to the bank’s currency exchange rate at the point of transaction.
  4. As USANA's Asia Pacific Convention is a business meeting with a focus on networking, training, and motivation, Distributors are strongly advised not to bring children under 16 years old. Please refer to our Child Attendance Policy for more details.
  5. A ticket assigned to a guest cannot be reassigned to a Distributor onsite.
  6. Each ticket assigned through call-ins to customer service will incur a fee of KR 20,000 per assignment. Contact customer service in your local market for guest ticket assignments (no additional charges).
  7. USANA Asia Pacific Convention 2020 will recognize Distributors in Australia, Hong Kong, Indonesia, Japan, Korea, Malaysia, New Zealand, the Philippines, Singapore, Taiwan, and Thailand.
  8. Distributors who meet requirements for recognition but are not from the above regions will not receive recognition at the USANA Asia Pacific Convention 2020.
  9. Any onsite reprints of name badges will incur a fee of KR 20,000.
  10. Any replacement wristbands will incur a fee of KR 20,000.
  11. All Distributors (including those from BabyCare China) can purchase up to 1,000 SVP of USANA’s products with a limit of four of any individual product.
  12. There will be no purchase limits on regular Korea products for Korea Distributors. However, the limit of four applies for Convention specials.
  13. USANA Health Sciences, Inc. reserves the right to make any changes to Terms & Conditions without prior notice.

Product Purchase Policy

  • Every distributorship may purchase up to 1,000 SVP of products in total transactions over the three-day Convention. Volume points from all purchases at Convention go to the current week.
  • Logo merchandise will be available beginning Thursday, May 7, 2020. Distributors may purchase up to four of any one item from Thursday, May 7 through Friday, May 8. The purchasing limit will be lifted for Saturday.
  • Nutritional products, Celavive®, and the Convention special will be available starting Friday, May 8. Distributors may purchase up to four of any one item on Thursday. The purchasing limit will be lifted for Saturday.
  • Only registered Distributors are able to purchase Convention specials and logo merchandise, and purchases must be made in person. Unregistered Distributors are only able to purchase regular Korea products.
  • The Korea office will be closed throughout the three-day Convention. Korea Distributors who have not registered for Asia Pacific Convention will still be able to purchase regular Korea products (excluding Convention specials and logo merchandise) and/or collect their Auto Orders at the Convention Store.
  • Shipping will not be provided at Asia Pacific Convention. However, Distributors may choose to arrange their own shipping at their own expense.
  • There are no SVP limits for Korean Associates.
  • Guests can only purchase local Korean products up to 200 points through their ticket purchaser (Distributor ID required).

Child Attendance Policy

  • USANA’s Asia Pacific Convention is a business meeting with a focus on networking, training, and motivation. For the benefits of all attendees, the following policies are put into place to reduce distractions and disturbances.
  • Children 16 and over are required to purchase a ticket, obtain an ID badge, and will be allowed into all areas of Convention.
  • Children under the age of 16 will not be issued an ID badge, but are allowed in the general sessions, workshops, all common areas, and most activities.
  • Children under the age of 16 will not be allowed admittance into the Executive Lounge.
  • Should a child become disruptive or distracting in any way to the session/workshop/activity, the parent/guardian and child will be asked to leave the area immediately.
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